Aviva has set up a new US network for its International Solutions healthcare customers, with Miami-based Olympus Managed Healthcare.
Managing over 125,000 claims a year, Olympus has access to medical provider networks across the US meaning that Aviva’s customers can now access around 6,000 hospitals, over half a million physicians and 57,000 pharmacies across the country.
Aviva will pick up all medical bills direct from network providers, removing the need for individuals to settle bills themselves.
In addition, the insurer has increased its International Solutions benefit limits and added StandbyMD, which provides policyholders with access to a physician any time of the day or night in 4,000 cities across 86 countries.
Aviva UK international business lead, Teresa Rogers, comments: “Global healthcare and the needs of our customers continually change, particularly in relation to international healthcare provision.”
She adds: “By listening to our intermediaries and customers, we’ve been able to focus on improving the right things.”
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